Web357 logo

Support Forum

You can use the support forum for any bugs & issues you have about our extensions, for a feature request, or just to say a hi :)
Hello, I today bought the pro version of Monthly Archive as I want to have a sidebar listing older news and reviews as well sorted by year and month. I installed it correctly and set up everything as it should be as far as I know. I don't get an erro...
Hello dear team A php warning appear when i install the update of Cookies Policy Notification Bar v3.2.3 Best Regards Melvine [08-Nov-2017 03:12:07 UTC] PHP Warning: Creating default object from empty value in C:\wamp\www\tmp\install_5a02760...
How can I get an "Edit article" link for each listed article? If an administrator or author is logged in at the frontend. It would be very useful to have that feature. I already created an override for the component and found the pla...
Hi, after updating to 3.2.3 I can only see the language strings like e.g. "J357_PLG_SYSTEM_COOKIESPOLICYNOTIFICATIONBAR_HEADER_MESSAGE_DEFAULT" instead of the text I have entered in the plugin. Cache has been cleared several times but it d...
I just installed version pro version 3.2.1 and the Joomla version is 3.8.1. It says that I should be able to choose the action of the More info button but I don't see where it is possible to choose the action. I have looked on every tab and there is ...
Hi, I'm the owner of http://www.themeparksnews.be and we have changed our site but now we have several problems with the archive. We work with Joomla for the site and gantry but for to publisch we work with K2 All new post work fine on the site ...
How can I change size and color for "ma-title-link" (Article title) .Both in web and mobile view. Ive tried .ma-title-link in css.. but dont seem to work. Thanks...
Hi, I use a Monthly archive menu item for news archive and it shows the articles only from the second page when opening the menu. E.g. menu is set up to show article list by years, 2017 excluded, latest first, and it opens with articles from Novemb...
Downloaded the free version and installed it with no errors. Upon enabling the plugin and module, I received the following error: Notice: A non well formed numeric value encountered in D:\home\site\wwwroot\development\modules\mod_supporthours\hel...
It seems when I updated to the newest version of the countdown clock it has changed the look of it completely. I've looked in the .php docs but it didn't look like anything was changed so I am not sure what was overwriting it. As you can see below it...
I use the plugin with german language and i change Phrases after intall. Now after update to version v3.2.0 my german phrases are owerwritten with english phrases. This is very bad! What solution is there that the phrases dont owerwrite when i mak...
Hi Just bought and installed the plugin. It has been enabled but does not work. Have tried all possible settings, but nothing will make the plugin show in the frontend. The site in question runs Joomla 3.8.1. Please advice....
Hi I have installed the plugin and I have create the article "Cookie Policy". How can link the Button more info to this article? I have tried entering in the field Link to "more Info" buttone first index.php?option=com_content&...
Hello I just installed the Plugin. I can't change the position to the TOP and as in attachment, the text isnt showing up....
Help ME!! hello i bought vmsales i always have white page....
Hi, I am trying to get rid of the border, or at least make the border the same color of the background. I have added this code to the Custom CSS of the plugin: { border-color: #545454; border-style: solid; border-top-width: 0px; ...
We say: "We use cookies... If you accept them just continue navigation..." (and configured the plugin "limit" = 1 time) So, we dont need the button ""Ok, I've understood" ". Idea: it should be able to ...
I am trying to reduce the Padding css size. I have go to the plugin > styling > defaults > Custom CSS and insert: padding: 2px; But not working......
Hi, after installing Login as User in joomla 3.8 all my images of my joomGallery are not shown anymore. I disaled the plugin system - Login as user and images are shown again. What can I do? I need both to work....
Hi After click "Login as" there is a message: Class only available on Joomla 1.6 Regards, Joachim...
Hi, I had to uninstall Failed Login Attempts because of the amount of claims from my users: they become a blue screen with some text, but cannot enter in the page. They tried to eliminate cookies, I tried to change options, but no way: the unique wa...
Hi, I'm trying LogIn as User, but have two issues. 1) clicking any button "login as..." I become the following issue (see attachment) so I cannot use it. 2) when I search a name, I become a list, but all buttons "login as..."...
Hello, Web357/monthlyArchive works well, but the client wants something different. How do I remove it? I removed the monthly archive settings and uninstalled both web357 & monthlyArchive, but got an error message when I tried to open th...
Hi, I'd like my user would receive an e-mail saying we detected that he couldn't logín, and that we'll help him to restore his account manually when he couldn't restore it automatically. Is that possible? Thank you for your response Jean...
hello i would like to change the language to the virtuemart sales component...
One of my sites is getting lots and lots of failed login attempts from various IP addresses. 99% of them are coming from one foreign country. Is there a way to block groups of IP addresses or better yet that entire country? Adding each of these va...
Hello and thanks for your component. I have problems to show articles. I want to show the archived articles of some categories. So i have tried - in my opionion - everything - and all i get is an empty list with not a single article - as you can s...
Hi It seems that the different date formats for the tooltip don't work as it still shows the default one which is: l d F Y , H:i Even if I selected different ones and saved, it didn't change. I use the latest ver. 4.1.8 Thanks...
While I understand the logic behind this, my clients find this very confusing... When making a choice from the DATE dropdown, a count of the articles is listed next to the DATE name and it is correct....but... Under the CATEGORY dropdown, there...
Hello, I've bought Monthly Archive for a client of mine for a new site. He has filled the site the last days with a lot of articles, where the publication date is set in e.g. May or June this year. I have set The Monthly Archive to show the arc...
Hi, It works fine, but the password is not visible as in your documentation, only shows "********" Is it a bug? When not, where can I change the blocking code?...
if I set a link in the menu to "Monthly Archive" I get an error message ERR_TOO_MANY_REDIRECTS what can I do ?...
Hi! I have different comportment between your component and the J! redirect component Consider the same redirection on the production site with your component : https://www.reiso.org/document/1854 and the same redirection on the development site wi...
Hello, I have updated monthlyArchive to version 4.1.8, but do not see the option to collapse the menu. How do I do this? Thanks....
Is it possible to add an image to the notification bar? Thank you very much!...
Hi I upgraded from 3.6.4 version of Monthly archive to the latest version yesterday only to find the template is very different and my css is not being applied. Can you tell me where are the template files and how can I over ride them safely so when...
I can't edit text....
I am using this Plugin on a site that also uses RSForm! Pro. If a visitor to my site does not accept cookies, the form will not work. If they then accept cookies, the form will still not work until they have refreshed the page. After that all is f...
Can anybody help me with an Internet Explorer problem? Search button and cancel button appear in a very large way... Chrome, Firefox etc. display is fine....
Hi! I need to prioritize some redirects. Indeed, certain URLs ("someText1345", "someText5822", etc.) redirect to specific pages of the site (A, B, C, etc.) and finally all the others ("someText" return to another page (...


There are no discussions available here currently

Stay tuned

We are always working on something new and exciting so make sure to subscribe to our newsletter and be the first to know.